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Terms of Service


Lucky8 Off Road LLC - Terms of Service

1. Pricing and Payment

  • All prices for parts and accessories are in U.S. dollars.
  • All transactions must be completed in U.S. dollars.

2. Custom Orders

  • All custom orders are final and non-refundable.
  • Cancellation of custom fabricated products after issuance of a Sales Order will incur a 25% cancellation fee.

3. Returns and Restocking

  • Returns are subject to a 20% restocking fee.
  • To initiate a return, contact us for an RMA at CS@LK8parts.com or 716-898-8153. [RMA Form Link]
  • Returned items must be in original, saleable condition with RMA number clearly marked on the package.

4. Warranty and Liability

  • Most parts come with a 1-year parts warranty, covering defects but not labor costs unless installed by us.
  • Note: Parts are intended for off-road use and may not comply with local laws. The buyer is responsible for ensuring legal compliance.

5. Shipping

  • Shipping provided by UPS, FedEx, and USPS.
  • Free Shipping limited to the contiguous U.S.; additional charges apply for Alaska, Hawaii, and territories.

6. International Orders

  • For service availability and shipping quotes outside the U.S., call 716-898-8153.

7. New York State Sales Tax

  • Applicable state and local sales tax added at checkout for New York residents.

8. Contact Information

  • Provide a valid telephone number for order queries; failure to respond may delay your order.

9. Special Conditions

  • No returns on special orders, books, magazines, wearables, or electrical parts.
  • Claims for transit-damaged items require photo evidence within 7 days of delivery.

10. Drop-Shipped and Custom Fabricated Items

  • Items from certain vendors may have extended lead times and are ineligible for expedited shipping.

11. Inventory and Shipping Timelines

  • The website inventory may not reflect actual stock levels.
  • Orders placed after 10:00AM EST processed next business day; contact us for same-day shipping needs.

12. Legal Compliance

  • Our products are primarily designed for off-road use. It is the customer's responsibility to ensure compliance with local laws and regulations. Lucky8 Off Road LLC is not liable for any legal issues arising from the use of our products.

13. Liability Limitation

  • Lucky8 Off Road LLC is not responsible for consequential damages or labor costs, stolen packages, or parts damaged during shipping once removed from packaging.